Full ground handling, trade only
Travelo DMC provides complete ground handling for travel agents and tour operators across Sri Lanka, Dubai, Thailand and Azerbaijan. Dedicated ground-handling teams in each destination work to UK travel-trade standards and timelines, so your clients are met, moved and supported from arrival to departure while you keep the client relationship.
What ground handling covers
Airport meet & greet
Arrival meet-and-greet and departure assistance with local representatives at the main gateways in all four destinations.
Transfers & transport
Modern, well-maintained vehicles with professional drivers for FIT and group movements — airport, inter-city and on-tour.
Hotel liaison
On-the-ground coordination with contracted hotels — check-in support, allocation follow-up and issue resolution.
Tours & excursions
Curated day tours, experiences and attraction programmes with trade pricing, operated with local guides.
Chauffeur guides
Chauffeur guides for touring programmes where a single driver-guide suits the itinerary and budget.
On-ground support
A destination operations contact for live programmes — amendments, special requests and escalations.
Ground handling by destination
Sri Lanka
Full island coverage — cultural triangle, hill country, beaches and wildlife. Transfers, chauffeur guides, hotels and bespoke FIT or group programmes.
Dubai
City stays, desert experiences, transfers and MICE support across Dubai and the wider UAE, with strong hotel and excursion contracting for the trade.
Thailand
Bangkok, the islands and the north — multi-centre itineraries, private transport, tours and group handling tailored to your operator programmes.
Azerbaijan
Baku city tours, Gobustan excursions, hotel coordination, airport transfers and group handling — full ground coverage for agents and operators.
How it works with your agency
Send your brief by enquiry form, email or WhatsApp — destination, dates, party size and any special requirements. We reply with a net quotation within 1 business day for new enquiries; urgent amendments are handled same-day on WhatsApp.
Once you confirm, our destination team operates the programme under your brand. We work strictly B2B: your client relationship stays yours, and we do not approach your clients directly. Client ownership is stated in full in our booking terms.